The Return Merchandise Authorization form template is attached. Current revision: 04
To replace a yanzi device under the RMA program, follow the following process:
- Fill out the attached form (leave the RMA number field empty)
- Send it to support@yanzinetworks.com
- Support reviews hardware eligibility under program and effective agreements.
- When accepted, the support agent will revert with a completed form and a prepaid shipping label.
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